Welcome to Croatia and welcome to the big T-Mobile family!

Whether you are on a business trip or holiday, you want to be connected with the people you care about: family, business partners or your Croatian hosts. Both worldwide and in Croatia, T-Mobile is a synonym for connecting and sharing among people, so we have prepared a special package of mobile and internet products and services for you, our dear guests.

Wherever you are - we’re there with you!

• 99% of national coverage with GSM signal of excellent quality (including the coast, nationalparks, remote and sparsely populated islands etc.)
• UMTS signal available in larger cities
• extra services to ensure an enjoyable and relaxing vacation for you (SMS Weather Forecastand 1555 Tourist Info are at your disposal, along with a variety of other tourist information)

We wish you a vacation full of fun and joy!

Why is Simpa the excellent summer solution?

• you can buy vouchers at all T points of sales, at ATM's, kiosks and in Hrvatska Lutrija (Croatian Lottery) points of sales…
• you can use your Simpa number, after the activation, or after you recharge with a voucher of 100 or 200 kn, without further recharges for 180 days. After this period, the number switches into an inactive status, which prevents the active usage of this number, but you can easily reactivate it by simply recharging it with any amount during the next 270 days! Which means you can use it without any problem next year during your summer holidays in Croatia!

LG KP170 Purple + SIM card

For pleasant and carefree calls to your loved ones, we have the LG KP170 Purple mobile phone that comes with a SIM card and credit included on the account. If you want to top up your account, you can do so by purchasing vouchers at all authorized T points of sale: kiosks or the like Enjoy your ride through Croatia, but be careful about your own safety and safety of others – do not use your mobile phone while driving!

Simpa Internet Package

Simpa Internet is an prepaid wireless Internet service that makes simple and fast Internet possible. Surf and spend exactly as much as you want, and recharge your Simpa Internet account with Simpa vouchers! The Simpa Internet Start Package comes with a topped up account, so you can start transfer of data traffic and top up your Simpa Internet account at any time.

What do you need to use the Simpa Internet?

• A laptop or desktop computer
• A data device: a USB stick for wireless internet or a PCMCIA card
• Simpa Internet start package that includes the data SIM card*

How to activate Simpa Internet

Put the data SIM card into the data device (USB stick or PCMCIA card) and plug it into the computer. Afterwards, it is only necessary to enter the PIN and to connect to the Internet through the web’n’walk application that is automatically installed during the first usage.
When buying the Simpa Internet start package, you will immediately receive 100 kn on your Simpa Internet account.

If you have any difficulties or questions, please call Simpa Customer Service at 098 1520.

How to top up your account?

Send a free SMS with the 14-digit number from your voucher directly from your computer (from web’n’walk application) to 0220.
If you want to check the balance of your Simpa Internet account send an empty SMS message through the w’n’w application directly from your computer to the number 0330.

How to activate the Simpa options?

• send the letter “A” by SMS to the number 3636 and follow the instructions that you will receive in the responding message
• by calling our Simpa customers service at 098 1520
• at T points of sales

*A data SIM card used for Simpa Internet cannot be used for calls.

Calls from T-Mobile HR Network

• to a fixed number in Croatia: area code + subscriber's number (for example. to Dubrovnik: 020 xxx xxx)
• to the T-Mobile HR network: 098 + subscriber's number (for example for T-Mobile HR user: 098 xxx xxxx)
• to a fixed number outside Croatia: international country code + area or network code + subscriber'snumber (for example, to call London: 00 44 20 xxxx xxxx) 
• to another GSM network outside Croatia international country code + GSM operator code + subscriber'snumber (for example for T-Mobile UK: 00 44 7956 xxx xxx) 

Important Numbers

• 112 Emergency
• 92 Police
• 93 Fire brigade
• 94 Ambulance
• 985 Information and Warning Centre
• 385 Croatian International Country Code

If you want to switch to the T-Mobile HR network manually, use the following settings:

	Sony Ericsson	Nokia	Samsung	Siemens	Motorola	LG
1	Menu	Menu	Menu	Menu	Menu	Menu
2	Connectivity - Select	Settings - Select	Network Settings	Settings - Select	Settings - Select	Settings - Select
3	Mobile Networks - Select	Telephone Settings - Select	Network Selection - Select	Network - Select	Network - Select	Network Settings- Select
4	Network Selection - Select	Network Selection - Select	Manual - Select	Automatic Selection - Modify	Network Options - Select	Manual - Select
5	HR-Select Operator* - Select	Manual - Select	HR-Select Operator* - OK	Select Network - Select	HR-Select Operator* - OK	HR-Select Operator* - OK
6		HR-Select Operator* - Select		HR-Select Operator* - Select
NOTE! If any of the following are displayed on your mobile phone screen: “219 01”, “HR CRON”, “HR-CRONET”, “HTmobile HR”, “T-Mobile HR” or “T-Mobile”, relax: you are on the T-Mobile HR network.